Reem Mall is building the omnichannel ecosystem enabling businesses with its order and inventory management system. Fully integrated e-commerce enablement and logistics fulfillment centre powered by Shipa, allow last-mile store-to-door delivery in UAE.
Reem Mall’s aggregated app is an AI-based, digital platform, providing a seamless customer experience by analysing their preferences and connecting them to products and services. Features include:
- ‘Handsfree shopping’
- Marketplace to product navigation
- Gamified loyalty program
- Indoor navigation supported by augmented reality with location-based, personalised promotions
- Smart-parking service, find my car functionality
- Digital wallet
- Ability to earn and redeem loyalty points
Marketplace to product navigation
Find a needle in a haystack, easily!
The Reem Mall app guides you in a step by step manner through the entire inventory of all the retailers within the mall to identify and direct you to the item you are looking for!
You desire, we deliver!
As you begin to shop, you will be able to order a courier to your location anywhere and anytime. Your bags will be securely sealed and stored in the mall along with your contact information and delivery preferences. They can then be delivered to you anywhere in the mall at your convenience, free of cost. You can also request a same day or next day delivery to your home, that comes with a small delivery charge.
Gamified loyalty program
The more you play, the more points you earn!
You feel all the excitement of being a character in a game of shopping! As you shop, you ear more points and go to the next level and earn relatively more. The trick is to be intelligent with your shopping and to make it more meaningful to you. The rewards increase exponentially!
Indoor navigation supported by augmented reality with location based, personalised promotions
Get alerts as you near your preferred product!
Based on your past preferences and on your previewed items. The smart navigation system prompts you with personal promotions based on proximity.
Personal and seamless value is possible with Reem Mall smart navigation
Smart-parking service, find my car functionality
Enter, park, forget!
There is no need to take pictures of your parking bay, no need to memorise the level and the slot and remember the landmarks near your parking space. The app’s intelligent parking service guides you back to your car via the shortest possible route the moment you want to leave.
No cash? No problem!
In the point and click world, you don’t ever need to carry your wallet or credit/ debit cards to make purchases. Just link the Reem Mall app to your digital wallet and you’re ready to roll, at every retail, entertainment or dining outlet in the mall!
Reem Mall Omnichannel
This uniquely advanced omnichannel 'Phygital' retail model is a first in the region and leads the global retail, leisure, and lifestyle markets with an impressive range of disruptive technologies backed by data. It creates smart and technology-enhanced experiences for customers, across online and offline channels.